Privacy Policy

At Yoone Vape, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website, www.yoonevape.ca (referred to as the "Site").

 

Personal Information We Collect:

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. We also gather information about the web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with the Site. This information, known as "Device Information", helps us enhance your browsing experience.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, email address, and phone number. We refer to this information as "Order Information".

 

Use of Personal Information:

We use the Order Information we collect primarily to fulfill your orders, process payment information, arrange shipping, and provide order confirmations and invoices. Additionally, we utilize this information to communicate with you, screen orders for potential risk or fraud, and, with your consent, send you relevant information or advertisements about our products or services.

The Device Information we collect helps us identify potential risks or fraud, particularly through IP addresses. Furthermore, we analyze this information to improve and optimize our Site, generate customer analytics, and assess the effectiveness of our marketing and advertising campaigns.

 

Sharing Personal Information:

We share your Personal Information with third-party service providers to assist us in using your Personal Information as described above. For example, we use Shopify to power our online store, and you can learn more about how Shopify handles your Personal Information by reviewing their privacy policy. We may also disclose your Personal Information to comply with applicable laws and regulations, respond to legal requests for information, or protect our rights.

 

Data Retention:

We retain your Order Information for our records after you place an order through the Site unless you request us to delete this information. You have the right to access, correct, update, or delete the personal information.

 

Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

 

Minors:

Our Site is not intended for individuals under the age of 21.

 

Contact Us:

If you have any questions, concerns, or complaints regarding our privacy practices, please contact our Privacy Compliance Officer via email at service@yoonevape.com.

 

Yoone Canada